Returns Policy

We want you to be happy with your purchase! You have between 14 to 30 days from the date of delivery to request a return, depending on the product. Specific return windows may vary based on the supplier, and we have provided the exact details for each item in the product description page at the bottom.

To be eligible for a return, items must be unused, with tags attached, and in their original packaging. Returns that do not meet these criteria will not be eligible for a refund.

Please contact our customer service team Via Email to initiate a return or if you have any questions about your order.

Thank you for choosing Jet Journeys —we’re here to ensure a smooth shopping experience!

*Please note that shipping fees are the customer's responsibility.

** To Request a Refund Email info@jetjourneys.com.au and Include Customer Name, Order Number and reason for request.