Shipping Policy

Shipping Policy

Thank you for shopping with Jet Journeys! We strive to ensure that you have the best possible experience when shopping with us. Please review our shipping policy carefully to understand how shipping works for orders placed through our store.

At Jet Journeys, we work with a few suppliers and manufacturers to provide you with a wide range of products. Due to this, product processing times may vary depending on the item you order. While we aim to process and ship your order as quickly as possible, the time it takes to prepare an item for shipment can differ based on the supplier and the nature of the product.

Product Processing Time: The time it takes to process an order typically ranges from 1 to 5 business days depending on the product and the supplier’s location.

Shipping times can vary based on several factors, including the shipping method selected and the supplier’s location. Because we source our products from multiple suppliers, the time it takes for your order to arrive may vary depending on the product(s) in your order and the shipping provider.

Standard Shipping: Typically takes 5-10 business days from the time of shipment.

Expedited Shipping: Available on certain products for a quicker delivery, typically within 2-5 business days from the time of shipment

Multiple Shipments

Since we work with multiple suppliers, your order may arrive in multiple shipments. This means that different products in the same order may be shipped separately, and you may receive them at different times. You will receive tracking information for each individual shipment as it leaves our warehouse, so you can track the progress of each package.

Shipping costs are calculated at checkout based on your order’s weight, dimensions, and destination. We may offer free or discounted shipping promotions from time to time, which will be clearly indicated during the checkout process.

Delays

While we strive to ensure timely delivery, shipping times may be impacted by factors outside of our control, such as weather events, carrier delays, or customs procedures for international orders. If there is an unexpected delay in the processing or shipping of your order, we will inform you as soon as we are aware and provide an updated estimated delivery time.

If you have any questions about your order, shipping, or delivery times, please feel free to reach out to our customer service team at Info@jetjourneys.com.au We’re here to help and ensure you have a smooth and enjoyable shopping experience.

Thank you for choosing us! We appreciate your business and are committed to delivering your order as quickly and efficiently as possible.